Kevin
Hybrid working solved one problem and created another.
The technology is in place.
Now, the question is who owns the additional responsibility it creates.
Even routine issues can involve multiple people, systems and suppliers before they’re resolved.
And yet the expectation on IT remains the same…
Most people think AI in Excel is about formulas and number crunching.
But it’s starting to learn the way your business works.
That could mean less time fixing spreadsheets and more time using the information inside them…
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current rules for access, billing, retention, and deletion. A cloud service may hold years of customer records, documents, emails, invoices, project history, or staff activity. If…
One of the unexpected side effects of successful automation is that it creates demand for more automation.
Leadership sees the results of improved workflows and streamlined processed… and starts spotting opportunities everywhere.
But do you have the capacity to keep up?
Have you noticed how many websites, emails, and social posts are starting to sound the same?
Professional, polished… and completely forgettable.
As AI is used more, the businesses that stand out are the ones that still sound human…
Summary: Allow personal devices only for approved work, through approved apps, and when the device meets your security requirements. Use company-owned devices for administration, sensitive work, or jobs that require large amounts of data to be stored locally. Employees often use personal devices for work before the business has made a decision about it. They…
Summary: Employees should use standard accounts for email, web browsing, and everyday work. Administrator access should be limited to approved IT tasks and protected with a separate account. Administrator access often starts with one request. An employee needs to install a printer, update a specialist program, or change a setting on their computer. Giving them…
AI is helping IT teams work faster.
Yet plenty of IT directors would struggle to say their workload is getting smaller.
Every new tool creates decisions, responsibilities and expectations that somebody must manage…
AI may not be the biggest risk in your business.
It might be the fact that nobody’s talking about it.
A lot of business owners are surprised when they discover how quickly new tools find their way into everyday work.
And the risks that come with them…
Summary: Most IT problems don’t appear out of nowhere. Backups quietly stop running, updates sit unfinished for weeks, and old staff accounts stay switched on for months. A short check once a month catches these while they’re still cheap to fix. This post covers the six things to look at. Most owners only look at…